attending the Family Mosaic communal issue residents meeting, on the 3rd April?
Just in case you weren’t aware.
had the same problem as I have when dealing with Family Mosaic to arrange for an underfloor heating repair. As a leaseholder I pay for repairs where possible but as the heating is communal I don’t have access to that area. Mears can never seem...
The Guardian has reported an article about landlord / letting agents breaching the law by not letting residents
Due of the huge response around the recent utility bill outcome I have closed comments on Heating and Hot Water Charges and started a new post; which is to discuss the petition and complaints letter. The most recent comment from a resident is as...
Did anyone else receive a call today from a company called Vision One Research on behalf of Family Mosaic? It included closed and open ended questions about service charge, A.S.B. and cleaning. I can tell you now that most of my responses were down...
We have been at Quadrant court just over a year & we have had enough! No parking/unloading, unrealistic & unfair rules especialy for children & larger families,bike thefts, no communication from LRM/QC/ HA or management, still no heating...
There have been several instances now where a HA (Housing Association) specific issue has been raised on the portal. To ensure these posts are being dealt with more efectively, a form has been included below where residents can enter who their HA is...
Dear managing agents of Family Mosaic & Genesis, This is to re-visit the action points sitting with yourselves from the meeting we had on 26th October (almost 3 weeks ago) Points 2, 3, 5 & 7: Genesis managing agent informed us that on...
Hi has anyone who is with FM received their hot water bill yet?? I’m a bit concerned as genesis have received theirs a while ago… Again we have no communication with FM!what does jimmy exactly do for FM? From what I see the answer is...
Just a quick summary of what was agreed during the meeting today between residents, Genesis and Family Mosaic. 1) The Service Charge Account Genesis will investigate what is the actual balance of the service charge account for leaseholders and...
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